At Motorcycle Parts Hub, we understand that timely and reliable shipping is essential to getting you back on the road and enhancing your riding experience. Our commitment to delivering your motorcycle dreams is reflected in our transparent and customer-centric shipping conditions. Please take a moment to familiarize yourself with our shipping policies to ensure a smooth and enjoyable shopping journey.
Shipping Methods and Times:
We offer a variety of shipping options to cater to your needs:
- Standard Shipping: 3-5 working days from dispatch
- Express Shipping: 1-2 working days from dispatch
Please note that delivery times may vary depending on your location, product availability, and other factors beyond our control. We strive to process and ship your order as quickly as possible, ensuring that your motorcycle parts reach you in excellent condition.
Order Processing:
Once you place an order with us, our dedicated team works diligently to process and prepare your items for shipping. You will receive a confirmation email with your order details and tracking information as soon as your package is on its way. We strive to have all in stock items dispatched within 1-2 working days of you placing your order. Large and heavy items, eg Engines and Frame Chassis’ will be sent with a larger goods courier – this may mean dispatch times will vary up to 3 days as these need pre-booking. Once booked, you will receive your tracking number via email to follow.
Shipping Costs:
Shipping costs are calculated based on various factors, including the shipping method, destination, and the weight and dimensions of the items in your order. The exact shipping cost will be displayed during the checkout process, allowing you to make an informed decision before completing your purchase.
Free Delivery:
We offer free delivery on orders over £50. This will be using a standard tracked delivery service. Once a delivery option has been selected at checkout and order placed, we are unable to change or refund your shipping option.
Tracking Your Order:
We know how exciting it is to anticipate the arrival of your new motorcycle parts. To keep you in the loop, we provide a tracking number that allows you to monitor the progress of your package as it makes its way to your doorstep. Simply enter the provided tracking number on the couriers website to get real-time updates on the status of your delivery.
Shipping Restrictions:
While we strive to offer worldwide shipping, there may be certain geographic restrictions that prevent us from delivering to certain locations. If you encounter any issues during the checkout process, please feel free to contact our customer support team, and we’ll do our best to find a solution for you.
Damaged or Lost Shipments:
In the rare event that your package arrives damaged or goes missing during transit, please contact us immediately. We will work closely with our shipping partners to initiate an investigation and resolve the issue as quickly as possible. Your satisfaction is our top priority, and we’re here to ensure that you receive the quality products you deserve.
Contact Us:
If you have any questions, concerns, or special shipping requests, please don’t hesitate to reach out to our customer support team. We’re here to assist you and make your shopping experience with Motorcycle Parts Hub exceptional in every way.
Thank you for choosing Motorcycle Parts Hub for your motorcycle needs. We appreciate your trust and look forward to serving you on your journey to motorcycle excellence.